Payment & Shipping Info

Delivery times for pre-order products may be longer. Pre-order products are labeled on the product detail page.

Fast & environmentally friendly shipping via DHL GO GREEN.

Shipping Information

1. Shipping within Germany and EU Countries, is provided via DHL GO GREEN.

2. The merchandise will be ready for shipment two days after your order was placed at the latest. Upon dispatch, your parcel will arrive in one to four business days, depending on the shipping method and the destination, unless it was agreed otherwise.

3. For deliveries to countries other than Germany, additional fees (tax, customs, import duties) may be levied by the local governing authorities. These further costs shall be borne by the customer. Refused packages will be refunded minus the return shipping costs.                                                                              Please note that there may be a delay in delivery for international shipments, depending on the local customs.

4. Items will be shipped from Germany with official documentation declaring the exact total of all merchandise purchased in EU euros, as well as the country of origin for each item.

Payment Information

You may pay for your order at on-vacation.club by credit cards, iDeal, Paypal, Pay now by Klarna or EPS-Transfer. All payments including credit notes shall be made in the same currency in which the purchase was made.

Payment via Paypal

Please follow the Paypal instructions after your purchase.

Payment via iDeal

Please follow the iDeal instructions after your purchase.

Payment via Credit Cards

We offer payments via VISA & Mastercard. Please follow the instructions after your purchase.